Help & info

Common questions, answered.

Materials, finishes, pricing, artwork, minimum orders, turnaround times — the questions we hear most from NZ producers, answered in plain English.

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General

General questions

What types of labels do you print?

We print self-adhesive labels for wine, craft beer, spirits, food and beverage, honey, and cosmetic products. Our capabilities include digital and offset printing with premium finishes such as hot foiling, embossing, debossing, spot UV, matte lamination and gloss lamination.

What is the minimum order quantity?

There is no minimum order on digital print. A run of 1 label costs about the same as a run of 100, so very small runs cost more per label. Offset printing is more cost-effective for larger quantities, typically 1,000+ labels. Contact us for a quote based on your specific requirements.

How long does label printing take?

Standard turnaround is 7-10 working days from proof approval. Rush jobs can often be accommodated depending on our production schedule — please talk to us about your deadline.

Artwork

Artwork questions

What file format do I need for my artwork?

We prefer print-ready PDF files in CMYK colour mode at 300dpi with 2mm bleed. We also accept Adobe Illustrator (.ai) and Photoshop (.psd) files. Not sure your artwork is ready? Run it through our free Artwork Checker.

Open the Artwork Checker →

Can you help design my labels?

Yes. Our experienced prepress team can work with you to update or modify label artwork while keeping within your brand guidelines. We can also advise during initial design stages on the best colours, embellishments, and finishes for your product.

Materials

Materials questions

What label materials are available?

We offer a wide range of materials including uncoated textured papers, coated stocks, waterproof synthetics, metallic papers, clear and frosted films, freezer-grade materials, and eco-friendly options. Our team will recommend the best material for your product's environment and budget.

Do you offer waterproof labels?

Yes. We offer several waterproof options including synthetic films and waterproof coated stocks. These are essential for products exposed to moisture, refrigeration, or ice buckets — common for wine, beer, and food products.

Pricing

Pricing questions

How much do custom labels cost?

Label pricing depends on size, quantity, material, and finishes. As a general guide, simple digital labels start from around $0.29 each. A 50×50 mm full-colour label on standard white paper, with no finish, in a run of 1,000 comes to $0.29–$0.39 per label, excl. GST and freight. Premium labels with foiling and embossing are higher. Use our free Label Cost Estimator for an instant estimate, or contact us for a detailed quote.

Try the Label Cost Estimator →

Shipping

Shipping questions

Do you deliver throughout New Zealand?

Yes, we deliver nationwide. Auckland clients can arrange pickup from our Avondale premises. Our sales team also travels regularly throughout New Zealand, particularly to wine-producing regions, to offer in-person service.

Still have questions?

Talk to a human

If your question isn't covered above, send us a note. Craig or the team will reply — same day, every weekday.

Phone

09 820 7124

Office

20 Lansford Crescent, Avondale, Auckland

Mon–Fri 9am–5pm

No obligation. We typically reply same day.

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